Introduction
Blivo Lda. (“Blivo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and protect personal data when you visit our website www.blivo.com or interact with our services.
By using this website, you agree to the practices described in this policy.
Blivo Lda. is the data controller responsible for the processing of personal data collected through this website.
Information We Collect
We may collect the following information when you interact with our website.
Information you provide directly
When you contact us through forms on our website, we may collect:
- Name
- Email address
- Job title or company
- Message content
- Any additional information you choose to provide
Automatically collected information
When you browse our website, some technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
This information helps us improve the performance and usability of the website.
How We Use Your Information
We use the collected information to:
- Respond to enquiries submitted through our website
- Provide information about our services
- Improve the performance and user experience of our website
- Maintain the security and integrity of our systems
We do not sell or rent personal data to third parties.
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on:
- Legitimate interest, when responding to enquiries related to our services
- Consent, when users voluntarily submit information through contact forms or newsletter subscriptions
Data Sharing
We may use trusted third-party service providers to operate parts of our website infrastructure, such as:
- Website hosting providers
- Email delivery services
- Analytics tools
These providers only process personal data when necessary to perform their services and are required to protect the information they handle.
All data collected through this website is processed and stored on infrastructure located within the European Union. Blivo takes care to use service providers that comply with European data protection standards.
Data Retention
We retain personal data only for as long as necessary to:
- Respond to your enquiry
- Maintain business communications
- Comply with legal obligations
When personal data is no longer required, it will be securely deleted.
Your Rights
Under GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to the processing of your personal data
- Request restriction of processing
You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) if you believe that your data protection rights have been violated.
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies or similar technologies to improve functionality and analyse website usage.
Cookies are small files stored on your device that help us understand how visitors interact with our website.
You can configure your browser to refuse cookies or alert you when cookies are being used.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Blivo Lda.
Av. António Coelho Moreira, 304
4405-528 Vila Nova de Gaia
Portugal
Email: info@blivo.com
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on this page.
Last updated: March 2026